Refund & Exchange Policy
For personalized hand stamped items and custom apparel, I do not accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
Production time is currently set at 3-5 business days BEFORE shipping. We do not ship internationally. There is a standard $6.95 shipping fee on all items. All items are shipped via USPS with delivery confirmation. Estimated delivery time after production is 7-10 business days. I CAN guarantee that your order will be processed and produced within my specified time frames, but once I hand it over to the USPS, I cannot make any guarantees about their service. I cannot give refunds for orders that are delayed due to the USPS since it is entirely out of my control. By ordering, YOU ASSUME THE RISK OF A TIMELY DELIVERY...thanks for your understanding!
Should your item become lost in the mail, I will work with you towards a fair resolution.
Please note, hand stamped pieces are made to order. The only thing 'perfect' about hand-stamping is that it is unique, original and one of a kind and made specifically for you! No two pieces will ever look exactly the same. Please expect variances in spacing, alignment and depth...as shown in photos.
If you are not completely satisfied with a purchase from ALBOE Designs, we will gladly discuss an alternative way to make you happy. Your happiness is key when it comes to ALBOE Designs. Please email firstname.lastname@example.org and we can further discuss any problems or concerns you may have.